Refund policy

This Return and Refund Policy applies to purchases made from PETAL & PLACKET through petalandplacket.com. PETAL & PLACKET is operated by BLOUSE BLOOM LLC.

30-Day Return Window

You may request a return within 30 calendar days after delivery. We accept returns of both defective and non-defective products.

Eligible Product Condition

We accept new products and products that have been opened and reasonably inspected or tried on. Original packaging is not required. Returned merchandise should include the parts, labels, and accessories originally supplied with the product. Please package the item securely for return shipment.

How to Request a Return

  1. Contact support@petalandplacket.com within 30 calendar days after delivery.
  2. Provide your name, order number, the product being returned, and the reason for the request. For a damaged, defective, incomplete, or incorrect product, include clear photographs when available.
  3. After the request is approved, customer service will provide return authorization, the correct return address, return instructions, a prepaid return label, and a downloadable return slip.
  4. Download and print the return slip, place it inside the package, attach the prepaid label, and hand the package to the designated carrier within 14 calendar days after authorization.

Please obtain authorization before mailing a return so we can provide the correct return destination and track the package.

Return and Exchange Shipping Costs

BLOUSE BLOOM LLC pays the authorized shipping cost for returns and exchanges. A prepaid return label is provided. Customers are not charged a restocking fee or return-handling fee.

Direct Exchanges

Direct exchanges are available for an eligible size or product, subject to availability. Contact support@petalandplacket.com to request an exchange. BLOUSE BLOOM LLC pays the authorized return and replacement shipping costs. If the requested replacement is unavailable, you may select another available item or receive a refund to the original payment method.

Refunds

After the returned product is received and inspected, we will email the result. Approved refunds are submitted to the original payment method within 5 business days after inspection. Your bank or payment provider may require an additional 3–10 business days to post the credit to your account.

Damaged, Defective, Missing, or Incorrect Products

Contact support@petalandplacket.com within 7 calendar days after delivery and include your order number and photographs when available. We will arrange an appropriate replacement, direct exchange, or refund. BLOUSE BLOOM LLC bears the authorized costs required to resolve the order.

Order Cancellation and Changes

You may request cancellation before shipment by contacting support@petalandplacket.com. Address corrections and order modifications must also be requested through customer service and can only be processed before shipment. We will confirm whether the request was completed. Once an order has shipped, the return procedure above applies.

Company Responsibility

BLOUSE BLOOM LLC administers returns, exchanges, refunds, and order corrections and remains responsible for fulfilling its obligations to customers under this policy and applicable law.

Contact

PETAL & PLACKET
Operated by BLOUSE BLOOM LLC
Established: January 7, 2026
814 Guthery St
Ava, MO 65608
United States
Email: support@petalandplacket.com
Phone: +1 541-991-9736
Customer service: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. public holidays