Contact Us
Last updated: August 31, 2026
Need help with a product or order? The PETAL & PLACKET customer-service team is available by email.
Email Us
Email: support@petalandplacket.com
Phone: +1 570-504-4623
Customer-service hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Eastern Time. We are closed on weekends and U.S. public holidays.
How We Can Help
Product, size, material, fit, or care questions.
Order status and tracking questions.
Cancellation, address correction, or order modification requests before shipment.
Return, exchange, and refund requests.
Damaged, missing, incomplete, or incorrect item reports within 7 days after delivery.
Privacy requests and website accessibility or technical questions.
Information to Include
For order-related requests, include your order number, the email address used at checkout, and a short description of the issue. Attach clear photographs for damage, missing parts, or an incorrect item when available. Do not send complete payment-card information or passwords.
Business Details
Store: PETAL & PLACKET
Operated by: BLOUSE BLOOM LLC
Website: petalandplacket.com
Business address: 814 Guthery St, Ava, MO 65608, United States
Returns
Do not mail a return to the business address unless our customer-service team specifically authorizes that address for the return. The applicable authorized return address and prepaid label will be provided after the request is reviewed.