Contact Us

The PETAL & PLACKET customer-service team assists with product information, sizing, materials, orders, payment questions, shipping, tracking, cancellations, address changes, direct exchanges, returns, refunds, privacy requests, and website support.

Customer Service

Email: support@petalandplacket.com
Phone: +1 541-991-9736
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time
Closed: Weekends and U.S. public holidays

Business Information

Store: PETAL & PLACKET
Legal operator: BLOUSE BLOOM LLC
Established: January 7, 2026
Business address: 814 Guthery St, Ava, MO 65608, United States
Website: petalandplacket.com

Order Requests

Include your order number and the email address used at checkout. Cancellation, shipping-address correction, and order-modification requests can only be processed before shipment.

Returns and Direct Exchanges

Contact support@petalandplacket.com within 30 calendar days after delivery. After authorization, we provide the correct return address, instructions, a prepaid return label, and a downloadable return slip to print. Authorized packages must be handed to the designated carrier within 14 calendar days. Direct exchanges are available subject to product availability.

Damaged, Defective, Missing, Incomplete, or Incorrect Orders

Contact support@petalandplacket.com within 7 calendar days after delivery. Include the order number, a description of the issue, and photographs when available. BLOUSE BLOOM LLC will arrange an appropriate replacement, exchange, or refund and bear the authorized costs required to resolve the order.

Company Responsibility

BLOUSE BLOOM LLC administers customer communications and remains responsible for responding to requests and fulfilling its obligations under the published store policies and applicable law.

Contact Form

When using the website contact form, enter your name, email address, optional telephone number, and a clear message. Do not submit complete payment-card numbers or account passwords.